Kromanti Group (“we”, “us”, “our”) operates the website kromantigroup.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information that you provide when you visit or interact with the Site.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
Effective Date: 1st January, 2026.
Category | Types of Data | Collection Method |
|---|---|---|
Personal Identification | Name, email address, phone number, mailing address | Forms for booking, newsletter sign‑up, contact us, account registration |
Payment & Transaction | Payment‑card details (processed by third‑party), billing address, transaction ID, invoice data | Secure payment gateway (Stripe, PayPal, etc.) – we never store raw card numbers |
Technical / Usage | IP address, device type, operating system, browser, screen resolution, pages viewed, referral URL, timestamps, cookie identifiers | Automatic collection via server logs, cookies, and analytics tools |
Location | Approximate geographic location derived from IP or GPS (when you enable location services) | When you use location‑based features (e.g., “tours near me”) |
Communications | Content of messages submitted through contact forms, live‑chat, or email | Directly from your submissions |
We process your data for the following lawful purposes:
Basis | When Applied |
|---|---|
Contractual Necessity | Processing required to fulfil a booking or purchase contract. |
Legitimate Interests | Analytics, fraud prevention, and site optimisation (balanced against your rights). |
Consent | Sending marketing communications, location tracking, or any optional data collection (you may withdraw consent at any time). |
Legal Obligation | When required by law, regulation, or court order. |
We may disclose your personal data to the following categories of recipients:
Recipient | Purpose |
|---|---|
Payment Processors (e.g., Stripe, PayPal) | To securely process payments. |
Service Providers (hosting, email delivery, analytics, CRM) | To operate the Site, send emails, and perform data analysis. |
Tour Operators / Accommodation Partners | To fulfil the travel services you have booked. |
Legal Authorities | When required by law, subpoena, or to protect our legal rights. |
Business Transfer Parties | In connection with a merger, acquisition, or sale of assets (subject to confidentiality). |
All third parties are contractually obligated to protect your data with at least the same level of security we apply.
Your information may be transferred to, stored, and processed in countries outside your residence, including the United States. We ensure appropriate safeguards (e.g., EU Standard Contractual Clauses, adequacy decisions) are in place for any such transfers.
Data Type | Retention Period |
|---|---|
Account & Booking Information | While the account remains active + 2 years for record‑keeping and legal compliance. |
Marketing Lists | Until you unsubscribe or request deletion. |
Analytics / Log Data | Aggregated, anonymised data retained up to 24 months; personally identifiable data removed earlier where feasible. |
Financial Records | Retained for the period required by tax and accounting regulations (generally 7 years). |
Depending on applicable law (e.g., GDPR, CCPA, PIPEDA), you may have the following rights:
To exercise any of these rights, please contact us at privacy@kromantigroup.com. We will respond within the statutory timeframes and may request proof of identity to protect your privacy.
We use cookies and similar technologies for:
You can manage or delete cookies through your browser settings. Disabling essential cookies may impair site functionality.
We employ reasonable administrative, technical, and physical safeguards, including:
While we strive to protect your data, no security measure is foolproof; we cannot guarantee absolute security.
The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us so we can promptly delete such information.
Our Site may contain links to external websites (e.g., partner tour operators, travel blogs). This Privacy Policy does not apply to those sites. We encourage you to review the privacy notices of any third‑party sites you visit.
We may revise this Privacy Policy from time to time. Any material changes will be posted on this page with an updated Effective Date. Continued use of the Site after such changes constitutes acceptance of the revised policy.
Kromanti Group – Privacy Officer
Email: info@kromantigroup.com
Postal Address: [Insert Physical Business Address]
Phone: [Insert Phone Number, optional]
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out using the contact details above.